We do accept returns but charge 10% restocking fee in most cases. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. The restocking fee also applies to products we have ordered on your behalf from our manufacturers. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

To follow-up on the status of your return, please contact us at spares@southernsailplanes.com